Friday, July 03, 2009

Point of No Return

I recently read J. P. Marquand’s Point of No Return. The thwarted tale of Charles Gray, a small town boy from a family just below the elite who became engaged to the daughter of that elite, was predictable for anyone who’s lived in such a town. The matter-of-fact style borrowed from Middletown only underlined the familiarity.

While I was reading about Clyde, Massachusetts, General Motors was filing bankruptcy papers in New York, raising once again questions about why its culture chose failure when confronted with serious challenges to its survival.

Marquand’s 1949 novel suggests that GM had not just marketed to the Clydes of the country, but had absorbed the small town social structure with its rigid hierarchy that dictated Cadillac would always be better than Chevy, and both were ordained to always be better than any other division in the company and all better than any possible competitor.

Like Laurence Lovell, a father who would refuse his daughter’s suitor because he and Gray’s father had once disagreed, GM executives believed they could ignore upstarts like Pontiac and Saturn where new ideas actually existed that challenged their world view that the best product was the one with the greatest profit margin. The company felt vindicated when they chased away John DeLorean and Roger Smith, fought off Ralph Nader and Ross Perot, battled Walter Reuther and Roger Penske to a draw, in the same way Lovell was happy when young Gray abandoned any hopes for his daughter, Jessica.

The cultural insularity was partly the product of the company decision to use its own training school, General Motors Institute. The corporation came to prefer men who came up through an organization as rigid as that of the bank described by Marquand where the talented could not be promoted if they’d attended the wrong prep school, joined the wrong fraternity at the wrong college, married the wrong woman, or joined the wrong golf club. Once Gray’s co-worker, Roger Blakesley, was perceived to entertain inappropriate ambitions, he was asked to resign.

Small towns have been dying for a long time because entrepreneurs simply no longer are willing to put up with slights like those Lovell cast on Francis Stanley, the man who bought the local brass works and not only employed most of the men in town, but brought in talented men from outside like the engineer Elbridge Sterne. Sterne married Gray’s sister, Dorothea, and took the relics of her family back to Kansas when he was offered a better job after her father died.

It wasn’t just southern towns willing to lure foreign companies with tax incentives and promises of labor that could be pacified without unions that threatened the economic existence of small towns. Every small company that located in a more open-minded area, where achievement was more important than ascribed status, represented a lost opportunity.

In the end, Jessica Lovell found no one suitable to marry and had to settle for the only single man left from her generation, one who had endured the town, forever conscious of conforming to the rules for advancement. Her now much older father continued to call her fiancé Charles years after he had vanquished that threat. The new man simply remained invisible.

The people who are most angry with GM right now are the dealers in the small Clydes across the country who now are being cut off for not being urban enough. They recognize the irony of being left behind by a company that would prefer to remain more provincial than they.

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